Customer Profile:
Our client is a reputable research organization based in North Carolina (NC). They focus on conducting studies related to smoking cessation, contributing significantly to the advancements in public health. Their dedication to enhancing smoking cessation methods and results has earned them acclaim from the healthcare industry.
Background:
In the past, our client handled smoking cessation studies by meeting participants in person at their North Carolina facilities for onboarding and breath analysis. But as they wanted to reach more people across the country and around the world, they realized their current setup had its limitations. With the onset of COVID-19, it became even more crucial to be able to conduct studies remotely. So, they started looking for new ways to make remote clinical studies possible.
Client Requirements:
The client identified several key requirements for enhancing their study infrastructure:
Remote Participant Onboarding:
Our client needed a way to onboard participants remotely, removing the hassle of frequent in-person visits. They wanted to simplify the enrollment process, making it easier for participants to join from anywhere.
Secure Data Collection:
Protecting the integrity of test data was a top priority for the client. They needed a strong system to collect test data securely from remote locations. This involved implementing strict privacy measures to keep sensitive information safe and comply with regulations.
Integration with Existing Technology Stack:
Our client's solution needed to integrate with their current technology and third-party medical devices seamlessly. They required a system that could work well with their existing setups and accommodate different medical devices, ensuring smooth communication and data exchange.
Scalability:
The client wanted a solution that could grow with their research efforts, both nationally and internationally. They aimed to expand their studies globally and needed a flexible infrastructure that could handle various study needs and participant demographics.
Real-Time Communication:
Good communication tools within the app were essential for researchers to interact with participants effectively. They needed a solution that would allow real-time communication, enabling researchers to support participants promptly throughout the study.
Bridgera's Solution:
Bridgera collaborated closely with the client to develop a comprehensive software solution tailored to their specific requirements:
- Device Integration: Bridgera smoothly incorporated various remote medical devices into its IoT platform, allowing the client to access participant data in one centralized location.
- Telemedicine Application: Bridgera developed a customized telemedicine app for in-app communication, offering a more dependable and feature-rich option compared to SMS surveys.
- Integration with Existing Infrastructure: We also integrated with the client’s current Single Sign-On (SSO) system, ensuring compatibility with their existing technology setup and providing role-based access control to uphold data privacy and security.
- Scalable Architecture: Bridgera designed the solution to be scalable, allowing the customer to conduct remote studies on a national and international level with ease.
Results:
Bridgera’s solution delivered tangible benefits to our client:
- Enhanced Scalability: Our client can now onboard participants from anywhere in the US and expand studies internationally, breaking geographical barriers for research collaboration.
- Improved Reliability: In-app communication has enhanced study outcomes, while seamless device integration has streamlined data collection, ensuring smoother processes and more reliable data.
- Flexibility and Customization: Built-in customization empowers our client to adapt to new studies easily, staying agile in a rapidly evolving research landscape.
- Integration with Existing Infrastructure: Our solution seamlessly integrates with our client’s IT infrastructure, enhancing operational efficiency and user experience.
Conclusion:
By teaming up with Bridgera, the client has upgraded their research infrastructure, utilizing remote technology to enhance their smoking cessation studies. This partnership highlights the significance of innovation in tackling intricate public health issues and establishes a benchmark for conducting remote clinical trials in the realm of smoking cessation.
Impact:
Our client’s adoption of Bridgera’s solution has significantly advanced smoking cessation research by overcoming geographical barriers and increasing study participation. This improved accessibility encourages wider engagement, leading to the creation of more impactful interventions. As the healthcare industry evolves, Bridgera remains dedicated to assisting organizations in leveraging technology to its fullest extent.