Author: Kevin Ahlvin

From Reactive Firefighting to Predictive Flow Management: The Operational Intelligence Maturity Model

From Reactive Firefighting to Predictive Flow Management: The Operational Intelligence Maturity Model

When I talk about reactive operations, I’m talking about the fire-fighting mode. Whatever is broken is the priority. For instance, your maintenance team spent yesterday replacing a bearing. Parts that should have shipped today will not ship until Friday.   These…

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Operational Intelligence in Healthcare

Operational Intelligence in High-Stakes Environments

Healthcare Equipment Reliability and Patient Safety The MRI failed mid-scan, halfway through imaging the patient for a suspected stroke. The technician had to reschedule, but the problem is that stroke imaging is time-critical. Every minute matters for treatment decisions.  The equipment just needed a cooling system component that was showing degradation signs for…

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