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    Implementation Recovery & 300GB Data Migration

Implementation Recovery & 300GB Data Migration

Case Studies

Implementation Recovery & 300GB Data Migration

Customer Overview

Rescuing a stalled transformation, on time and at scale

A nonprofit organization and recognized leader in care coordination and community-based services in Southern California. Bridgera recovered a stalled multi-year digital transformation, successfully migrating 300 GB of historical data and launching two mission-critical applications by a firm year-end deadline to avoid costly legacy renewals.

The Challenge

A stalled transformation with a hard deadline.

Stalled Progress

Despite substantial investment with a previous partner, only one of five mission-critical applications had gone live, leaving the transformation years behind expectations.

Timeline Pressure

A firm December 31 deadline created the risk of renewing expensive legacy system contracts for another full year if applications weren't delivered on time.

Technical Debt

Approximately 300 GB of historical data remained locked in legacy systems with no formal documentation or Entity Relationship Diagrams (ERDs) available to guide migration.

Data Quality

Records were inconsistent across systems, and the implementation window overlapped directly with peak holiday operational demands — reducing available support windows.

The Solution

Five pillars of a structured program reset

Strategic Assumption of Responsibility

Bridgera assumed responsibility on August 1 to stabilize and complete the transformation, drawing on proven data engineering expertise and a successful prior collaboration.

Structured Program Reset

We established immediate clarity by defining scope, identifying gaps, and introducing rigorous sprint planning with transparent reporting — rebuilding stakeholder confidence from the ground up.

Parallel Workstreams

To accelerate delivery, data migration was decoupled from application development. Dedicated QA and Data Engineering teams worked in parallel to eliminate bottlenecks and compress the overall timeline.
03

Operational Continuity

To maintain momentum through the holiday season, we implemented a rotation schedule and provided Pacific Time-aligned support for rapid issue resolution — ensuring zero loss of productivity during peak periods.
04

Reverse Engineering

Engineers worked directly with business users to understand undocumented legacy structures, map complex data relationships into Salesforce, and systematically clean inconsistent records across systems.

The Impact

Results that transformed the organization

Successful Launch
Two major applications were launched before the year-end deadline, successfully avoiding costly legacy system renewals for another year.
System of Record
Salesforce was established as the primary operational system of record, giving the organization a unified, reliable platform for all future workflows.
Data Integrity
300 GB of historical data was migrated completely and accurately — with zero business disruption to the nonprofit's ongoing care coordination operations.
Program Confidence
The engagement restored confidence in the organization's broader digital transformation program through disciplined execution and end-to-end transparency.

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  • Date
    2021-08-28
  • Client
    Calvin Carlo
  • Category
    • Healthcare
  • Share