Implementation Recovery & 300GB Data Migration
Implementation Recovery & 300GB Data Migration
Case Studies
Implementation Recovery & 300GB Data Migration
Customer Overview
Rescuing a stalled transformation, on time and at scale
A nonprofit organization and recognized leader in care coordination and community-based services in Southern California. Bridgera recovered a stalled multi-year digital transformation, successfully migrating 300 GB of historical data and launching two mission-critical applications by a firm year-end deadline to avoid costly legacy renewals.
The Challenge
A stalled transformation with a hard deadline.
Stalled Progress
Despite substantial investment with a previous partner, only one of five mission-critical applications had gone live, leaving the transformation years behind expectations.
Technical Debt
Approximately 300 GB of historical data remained locked in legacy systems with no formal documentation or Entity Relationship Diagrams (ERDs) available to guide migration.
Data Quality
Records were inconsistent across systems, and the implementation window overlapped directly with peak holiday operational demands — reducing available support windows.
The Solution
Five pillars of a structured program reset
Who It's For
Need for Scalable, Accurate, and Efficient Medication Workflows
Workflow Automation
The system needed to automate key administrative tasks, such as manual data entry, to significantly reduce the per-assessment time and improve clinician efficiency.
Advanced Data Capture
The platform had to support innovative data capture methods, including optical character recognition (OCR) for scanning medication labels and speech recognition for hands-free note-taking.
Mobile-First and Intuitive User Interface
A new, intuitive mobile app was required to streamline the assessment process directly from a provider’s device, ensuring ease of use and a seamless user experience.
IoT-Enabled Vitals Capture
The solution needed to integrate with IoT devices to allow for automated, real-time capture of patient vitals like blood pressure and glucose levels, enabling proactive risk management.
Telehealth Functionality
A secure, in-app telehealth feature was required to facilitate cost-effective remote consultations and follow-up care between clinicians and patients.
Data Accuracy and Integrity
The new system had to ensure high data accuracy to reduce human error and create reliable patient records for pharmacist review.
Platform Scalability
The solution had to be built to handle a larger member population without a proportionate increase in staff, allowing the program to expand its reach for managed care contracts.
Our Solutions
AI Transformation. Solutions.
One stack, two engines. The Interscope Engine turns your data into insight. The ARC Agent turns that insight into action.
Successful Launch
Two major applications were launched before the year-end deadline, successfully avoiding costly legacy system renewals for another year.
Data Integrity
300 GB of historical data was migrated completely and accurately — with zero business disruption to the nonprofit's ongoing care coordination operations.
System of Record
Salesforce was established as the primary operational system of record, giving the organization a unified, reliable platform for all future workflows.
Program Confidence
The engagement restored confidence in the organization's broader digital transformation program through disciplined execution and end-to-end transparency.
NEXT STEP
Download the Case Study
Bridgera will use any of the data provided in accordance with the Privacy Policy.
